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  1. Introduction
    1. Licensing
    2. System Requirements
    3. Setup and Installation
  2. Getting Started
    1. Creating the Database
    2. RM Studio Users/Contacts
    3. Email Configuration
    4. Web Module Setup
    5. Web Module Update
  3. Navigating RM Studio
    1. Main Menu
      1. Save Function
      2. Import External Data
      3. Clear User Cache
      4. Security
      5. Properties
      6. Languages
      7. Registration
      8. User Manual
      9. Manage Checkouts
      10. About
      11. Application Style
    2. Navigation Tree
    3. Tabs
    4. The Grid
    5. Context & Flow
  4. Common Entities
    1. Business Entities
      1. Asset Details - Basic Information tab
      2. Asset Details - Risks tab
      3. Asset Details - Categories tab
      4. Asset Details - Business Entities tab
    2. Contacts
    3. Teams
    4. Categories
    5. Assets
    6. Threats
    7. Standards/Controls
      1. How to: Standards, Regulations, Controls
      2. Standards Implementation Comparison
  5. Gap Analysis
    1. How to: Gap Analysis
    2. Reporting
  6. Risk Assessment
    1. How to: Risk Assessment
      1. Working with Assets
      2. Evaluation Values
      3. Evaluating Risks
      4. Various Definitions
      5. Risk Assessment Reporting
    2. Evaluation Templates
    3. Risk Owner Web Solution
  7. Web Module
    1. Dashboard
    2. My Tasks
    3. Reports
    4. Standards/Regulations
    5. Documents
    6. Incidents
    7. Risk Owner Web Solution
  8. Control Maturity and Effectiveness Assessment
    1. Control Assessment Templates
    2. Reporting
  9. Risk Treatment
    1. How to: Risk Treatment
      1. Risk Treatment Templates
      2. Risk Criteria
      3. Asset Level
      4. Controls Tab
      5. Scheduling a Future Control
      6. Future Controls Tab
      7. Overview
      8. Reload Assets, Threats and Controls
    2. Risk Treatment Reports
  10. STPA
    1. Intro to Models, Diagrams, Analyses
    2. STPA Projects
    3. Models and Diagrams
      1. How to: Create HCS Models
      2. How to: Create HCS Diagram
        1. Diagram Elements
    4. Performing the Analysis
      1. Setting up the Analysis
      2. System Level Hazards and Losses
      3. Step 1
    5. Reporting
  11. Business Continuity Management Module
    1. Organization
      1. New Organization
      2. Stakeholders
      3. Resources/Processes
        1. Impact Analysis
        2. Requirements
    2. Incident Response/Recovery
      1. Associated Threats
      2. Plans
        1. Steps
      3. Maintenance
        1. Test plans
        2. Test Results
    3. Templates
    4. Maintenance
    5. Reports BCM
  12. Database Settings
    1. Database Upgrade
    2. Add Existing
    3. Remove
    4. Migrate
    5. Backup
    6. Restore
  13. Glossary
  14. Calculations
  15. Documents
  16. Import Assets

4.2.Contacts

Contacts are just that, all the members of the business entities that play a role in the risk management process:

  • asset owners,
  • asset operators,
  • risk owners,
  • control implementer,
  • stakeholders,
  • resources in the BCM
  • and RM Studio users.

Contacts entered are available for editors to assign contacts as asset owners or risk owners in the risk assessment, and also as the person responsible for the implementation of mitigating controls in the gap analysis and risk treatment.

Contact Type is a classification of the contact that helps to arrange the members:

  • executives,
  • stakeholders,
  • risk management team,
  • human resources,
  • 3rd party vendor, just to name a few.

How to: Create a Contact

  1. After opening Contacts into the work space, click the ‘plus’ button.
  2. Fill out the General Information. Repeat this process for all other contacts to be used in the risk management process.
  3. Status of Active or Inactive is critical after using RM Studio for a while. Be default all new Contacts are Active, but if a Contact leaves your organization and they have been assigned as asset or risk owner in a risk assessment, then you are unable to delete the Contact, so you select Inactive for future reference. An Inactive Contact will not populate in any of the assessment drop downs for assigning a contact name.
  4. Use the Description field to enter any information for the Contact that hasn’t been entered in the General Information.
  5. Assign a Contact Type, if desired, but you will need to create the Contact Types you want to assign.

Contacts in RM Studio

*Tip* Use the Import function under the Main menu to save yourself a lot of time. Remember to check the RM Studio formatting required before importing from a spreadsheet document.

Authentication for RM Studio Users

  1. Using the Authentication tab under General Information, you assign RM Studio access to the users.
  2. Choose the Type, either Windows Authentication or RM Studio User. Windows Authentication requires the Username and Domain. The RM Studio User requires you to create a unique username & password for the login. Remember your license is limited to a certain number of users.
  3. Assign the Roles of the user by clicking the ‘+’ sign to open the popup with the list of Roles.
  4. Select the appropriate roles for the contact. There are several predefined roles, but feel free to add your own as necessary in the Security settings under the Main menu.

Contacts user authentication

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