To add Stakeholders, press the Green plus sign in the navigation tree to add an existing contact from the Contacts or press the brown plus-sign to add a New Stakeholder that does not exist in the Contacts module.

When you have selected/created Stakeholder(s) you need to define their Ranking and Expectations. Ranking sets the importance of the Stakeholder to the Organization. The Expectations are mutual between us and the Stakeholders. To explain further we need an example: Our Expectations towards e.g. our insurance company

In case of a fire, within our company, we might expect suppliers to react more swiftly to our demands and needs. That way we can minimize the disruption caused by the fire. Our clients on the other hand expect us to deliver a particular service e.g. a support during business hours. In case of a fire they may show some understanding and decide they·might be able to go about without our service for three days, after that they might need to change supplier and go to a competitor of ours.